City of Phoenix, Arizona First
To Go-Live with Hansen 8 XML-Based Web Services Solution
for Assets and Work Management
FOR IMMEDIATE RELEASE:
RANCHO CORDOVA, CA, May 16, 2005 – Hansen Information Technologies (Hansen®)
today announced the City of Phoenix, Arizona, Water Services Division as the
first U.S. client to go-live with the Hansen 8 100% XML-Based Customer Service,
Sewer and Work Management solution.
The City of Phoenix has successfully implemented and gone live with Hansen
8 to help the City to manage its 10,491-mile network of water and sewer infrastructure
and related workflow. By utilizing Hansen 8's suite of integrated XML-based
solutions for Customer Service, Water, Sewer and Work Management, city employees
and contractors can better identify inventory assets, record and track condition-based
inspection results, track work histories, record asset-specific job costs,
and respond to citizen complaints. Hansen 8 will help the city better respond
to emergency services, especially sewer main stoppages, and spills.
Hansen 8's ability to support an advanced XML-Based web services architecture
allows governments like the City of Phoenix to provide users with a pure internet
solution for greater efficiency. Hansen 8 is a 100% server-side (i.e. ZERO
client-side software) solution that eliminates the need to load, maintain,
or support application code on a remote PC. Hansen 8 does not require any third-party
plug-ins, adaptors, or message brokers, commonly required in Java and J2EE
solutions.
Phoenix has more than 2 million water and sewer infrastructure assets. As
a previous customer of Hansen, asset inventory data was converted from Hansen
7's data model to Hansen 8's advanced business objects, including over 470,000
completed work orders that are tied to specific assets.
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CITY OF PHOENIX
WATER SERVICES DEPARTMENT |
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Sewer Assets |
|
Backflows
Lift Stations
Mains
Manholes
Miscellaneous
Nodes
Service Lines
Treatment Plants
Valves |
2
31
93,243
91,756
6
1
357,914
2
54 |
|
Water Assets |
|
Hydrants
Mains
Meters
Nodes
Pumps
Service Lines
Storage Units
Valves |
44,289
375,346
397,363
195,005
102
368,958
62
136,997 |
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Other Assets |
|
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Total Water & Sewer Assets |
2,061,309 |
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Source: Hansen Conversion Department, April 2005 | |
"Hansen is excited to have one of the fastest growing cities in the nation
as an early adopter to the Hansen 8 XML-based web services solution," said
Mitch Bradley, Managing Director, Assets. "We look forward to continuing
our long standing relationship with the City of Phoenix and assisting them
with continuing technology solutions for greater efficiency and functionality
in their day-to-day operations."
The Water Services Division's mission is to provide high quality, reliable
and cost effective water services that meet public needs and maintain public
support. The Division's goal is a dependable software system that tracks daily
activities and the costs associated with them so the Division and respective
Departments can deliver a high level of service to the citizens of Phoenix.
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About Phoenix, Arizona
Incorporated in 1881, Phoenix is young by historical standards but now
ranks as one of the fastest-growing and largest cities in the nation. With
a population of 1,421,298 citizens, the City of Phoenix is the fifth largest
city in the United States as of September 2004. Phoenix covers more than
514 square miles and is a premier destination, with more than 300 sun-filled
days a year and average temperatures of 74 degrees. A study of management
efficiency by the Maxwell School of Citizenship and Public Affairs at Syracuse
University, named Phoenix as the only city among the nation's 35 largest
urban centers to earn an overall grade of "A." In addition, Phoenix
was named the "Best Run City in the World" in 1993 by the Carl
Bertelsmann Foundation and has earned numerous other awards for efficient
government operations. For more information, please visit the City of Phoenix
Web site at www.ci.phoenix.az.us.
About Hansen Information Technologies
Hansen is the world's leading provider of Enterprise Resource Planning (ERP)
applications that help manage the operations of government. Hansen's integrated
suite of performance management solutions include Enterprise Asset Management
(EAM), Building Permit, Business Licensing, Business Intelligence, Citizen
Relationship Management (CRM), Code Enforcement, Financials, GIS, HR & Payroll,
Property Tax, Timesheet Reporting, Transportation, Utility Billing, and Web
Portal applications. Major customers include 15 of the 25 largest city and
county governments in the United States. Headquartered in Rancho Cordova, California,
the company employs over 250 people with offices in Auckland, London, Melbourne,
Mississauga, Perth, and Sydney. For more information, please visit Hansen's
Web site at www.hansen.com.
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